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Net gain

September 2nd, 2011 at 10:20 pm

I thought my broadband seemed slow. I'm on a plan that allows me to use 1 gig (I don't download much) before reverting to dialup speed. Now the ISP has sent me a letter saying their little whizzometer has miscalculated the amount I've been using over the last six month. Their apologies and they're crediting my account with nz$66 Smile

2 Responses to “Net gain”

  1. Tightwad Kitty Says:

    At least they apologized and gave you a credit.

    My one is ISP 5G age pensioner and home phone included but no mobiles calls these are extra. I like ISP one's that go back to dial up speed then you don't get an unaffordable bill like some people do! I never used more than my limit of 5G so no problem here.


  2. -Jerry- Says:

    Hey, I am impressed that they caught the error AND that it would lead to a refund. In my neck of the woods you have no insurance that the ISP is going to work from day to day, and they will tend to find any way to try to rip you off.

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